▼   Can I use my insurance plan at the USA Psychology Clinic?
The USA Psychology Clinic does not bill insurance for services provided by trainees (clinician in training). We offer affordable evaluation and therapy services on a sliding scale and reduced fees may be negotiated in unique situations. Payment is required at the time of services. Many of the supervising faculty do see clients on a fee-for-service basis and may take insurance for their services (See Supervising Psychologists for these options)
▼   Do I need an appointment to be seen? How do I make an appointment?
The USA Psychological Clinic does not offer walk-in or crisis services. New clients are accepted based on presenting issues and student clinician training needs at any particular time. To apply for services and be added to our potential client pool, please APPLY HERE.
▼   How soon can I see a therapist?
After your application is processed and accepted, you will be placed into a waiting pool until an appropriate clinician and supervisor is available. When you apply does not influence how long you will wait for services. Waiting times fluctuate based on the number of applications we receive, the number of clinicians accepting clients, our current supervisors’ expertise, and the type or service you are requesting.
▼   Who can use the clinic’s services?
We provide comprehensive psychological services to all members of the greater Mobile area and the USA community on a confidential basis. Our clinic does offer telehealth therapy services on an as needed basis as well as for assessment feedback. However, telehealth services can only be provided to patients who reside within Alabama state limits.
▼   I’m a USA Student. What services are available to me?
We do provide counseling/therapy and assessment/evaluation services for USA students. All USA students are eligible for reduced fees through the USA Psychological Clinic. All USA students are eligible for free counseling through the USA Counseling and Wellness Center (460-7051). If the Counseling and Wellness Center does not meet your needs, please feel free to contact us.
▼   Does the clinic prescribe medications for mental health difficulties?
No, we do not provide medication but will work closely with your physician to provide the best possible care. We can also provide a referral to a medical provider if you are interested in an evaluation for medication.
▼   Does the clinic provide emergency services or crisis counseling?

No, if you are currently experiencing a crisis, we encourage you to contact the appropriate community resource listed below.

If you are experiencing a life-threatening emergency or require immediate assistance, call 9-1-1

If you are experiencing a psychiatric crisis situation that is not life-threatening, call the National Suicide & Crisis Lifeline at 988, or call AltaPointe CarePointe at (251) 450-2211. The crisis team provides emergency entry into AltaPointe's treatment programs or referrals to other community resources.

▼   What happens after I apply?

Applications are typically processed within a week of completion, at which time you will be contacted to discuss whether or not you have been accepted into our waiting pool and what your fees for services will be. Our staff will attempt to contact you two times through the phone number provided on your application. If we are unable to reach you to confirm your needs, your application will be closed.

▼   I am medical professional, how do I refer a patient?

We do not accept direct referrals from medical providers. Please refer your patient to our website to apply for services. If further assistance is needed, you or your patient can call us directly at (251) 460-7149.