USA Health Life and Disability Insurance Plans
Short-term disability replaces part of your income if you can’t work for a short time due to a covered disability.
USA Health provides at no cost to eligible employees, upon completion of six months of employment, (regular employees appointed to a FTE of .50 or higher, working 20 hours or more per week) short term disability insurance through The Standard. After a 15-day waiting period, benefits are paid at 60% of the employee’s total weekly earnings, up to $1,000 per week for a covered disability. Benefits are payable up to 12 weeks, as long as the employee remains unable to work due to a covered disability.
Additional benefits for a medical leave lasting 12 weeks or more, may be provided through Long Term Disability (LTD). For additional information please see the LTD benefit description below (next drop down bar).
How to file a claim?
To file a claim by telephone, contact The Standard's Claim Intake Service Center at 855-201-3741. To file a claim online, go to www.standard.com and scroll to the bottom of the page and click on "File a Claim or Request a Leave" to begin. Instructions will be provided through the entire claim submission process.
Note: If you submit your claim online, the claim submission system will indicate a requirement for a Disability Insurance Employer’s Statement to be received before a decision may be made on your claim. Although this is a requirement, you do not need to take this to your employer. Upon receipt of your Employee Statement, The Standard will reach out to your employer to obtain the information needed for your claim.
To file a paper claim, go to www.standard.com, and scroll to the bottom of the page and click on “Find a Form” and select Short Term Disability Claim Packet (All States Except NY). The form can be downloaded, completed and printed. Completed forms can be mailed or faxed to The Standard using the contact information at the top of the claim packet.
You may also contact USA Health Human Resources directly at 251-415-1604 or via email at healthhrbenefits@health.southalabama.edu if you need further assistance to file a claim.
What information will you need to provide?
You will be asked to provide the following information:
- Employer Name: University of South Alabama
- Group Number: for Health Care Authority Physicians: 762798, all others 763314,
- Name and Social Security Number
- Last day you were at work
- Nature of claim/medical information
- Physician's contact information (name, address, phone and Fax Number)
You may also contact USA Health Human Resources directly at 251-415-1604 or via email at healthhrbenefits@health.southalabama.edu if you need further assistance to file a claim.
LTD insurance is provided at no cost to benefits-eligible employees through The Standard. After a 90-day period of disability, 60% of the employee's base monthly salary will be paid for a permanent or temporary disability, up to a maximum benefit of $10,000 a month.
How to File a Claim?
To file a claim by telephone, contact The Standard's Claim In take Center at 855-201-3741. To file a claim online, go to www.standard.com and scroll to the bottom of the page and click on "File a Claim or Request a Leave" to begin. Instructions will be provided through the entire claim submission process.
Note: If you submit your claim online, the claim submission system will indicate a requirement for a Disability Insurance Employer’s Statement to be received before a decision may be made on your claim. Although this is a requirement, you do not need to take this to your employer. Upon receipt of your Employee Statement, The Standard will reach out to your employer to obtain the information needed for your claim.
To file a paper claim, go to www.standard.com, and scroll to the bottom of the page and click on “Find a Form” and select Long Term Disability Claim Packet (All States Except NY). The form can be downloaded, completed and printed. Completed forms can be mailed or faxed to The Standard using the contact information at the top of the claim packet.
Why do you need Long-Term Disability? (LTD insurance is provided at no cost to benefits-eligible employees through The Standard)